DigiDesign Mbox Pro Spezifikationen PDF herunterladen (Seite 78)

Mbox 2 Pro Getting Started70

Common Issues

Pro Tools Won’t Launch

Problem

When you double-click the Pro Tools applica-

tion or a Pro Tools session ﬁle, Pro Tools doesn’t

launch, or displays an error message.

Possible Solutions

 Check to be sure your computer has the re-

quired amount of RAM to launch Pro Tools. Re-

fer to the latest compatibility information on

the Digidesign website (www.digidesign.com).

 Try a complete restart. Turn off your audio in-

terfaces, computer peripherals and your com-

puter, and then turn them on again in the

proper sequence.

 If you tried to launch Pro Tools by double-

clicking a Pro Tools session ﬁle, do the follow-

ing:

• Close any error message.

• Double-click the Pro Tools application.

• In Pro Tools, choose File > Open Session to

open the session.

 Reinstall the Pro Tools application, using the

Pro Tools Installer disc. See your Getting Started

Guide or Pro Tools Upgrading Guide for installa-

tion instructions.

Audio Interface Is Not Recognized

Problem

When you launch Pro Tools it does not recog-

nize an audio interface, or a connected audio in-

terface is not available.

Possible Solutions

 Turn off your computer and check to be sure

your cables are properly and securely connected

to your computer and to your audio interface.

 Verify that your Hardware Setup dialog set-

tings are correct.

Performance Factors

There are several conditions that may adversely

affect the performance of Pro Tools. These in-

clude:

Network Connections Close any network con-

nections unless you are using them for network

interchange of audio data.

Background Applications Any software utilities

that run in the background or generate disk ac-

tivity, such as virus protection, disk optimiza-

tion, or file savers, should be turned off or re-

moved.

Screen Savers Screen saver software should be

completely disabled on your computer before

running Pro Tools.

Power Saver Features Some automatic power

saver features, such as those that spin down the

system hard drive, can affect Pro Tools perfor-

mance. These features should be turned off.

For the following possible solutions, refer to

your Getting Started Guide.

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